Shipping & Returns

Shipping Info

  • We are happy to offer Free Shipping on orders over 100$. Automatically applies at the checkout.
  • All products are Shipped from the USA. 
  • There are no customs duty or additional taxes on any purchases within the USA. 
  • Extra customs duty may apply to orders from Canada.
  • We offer Fast US Delivery within 2-3 Days and Canada 3-8 Days Delivery.
  • Delivery is made with UPS and USPS.
  • When orders are shipped, tracking details are automatically sent via email.
  • Please Note: Perishable products cannot be shipped to any P.O. Box or APO address.

Exchanges

  • Products can be exchanged within 90 Days of initial purchase date for different sizing requirements or a product with the same value as the one purchased.
  • We do not cover the cost of returning a product for the exchange.
  • The new item exchanged will be delivered free of charge.
  • Only one exchange per order is acceptable, the second exchange shipping will be charge at the calculated rate.

 Returns Policy

  • You may return new, unopened items within 90 Days of delivery for a full refund. Download the Return Form
  • We do not offer free shipping for returns. You should expect to receive your refund within 7 business days after your return is received.
  • Items must be in original packaging unworn, unused and have the original Tags still attached. If Items have tags removed, are used, worn they will not meet the criteria for returns and will be handled on a case by case basis.

Address

  • For Exchanges and Returns, send the item with a copy of your order, contact information and specific details about exchange/returns required to:

 Scottish Webstore

55 S MacQuesten Pkwy,

 Mt Vernon,

 NY 10550

 Non-Returnable Items

The Following is a list of items that are non-returnable unless there is a manufacture default.

  • Personalized Products
  • Food and Beverage Items
  • Earrings